Thanks for shopping at A Special Event
If you are not entirely satisfied with your purchase, we’re here to help.
You have 14 calendar days to return an item from the date in our postage policy.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original unopened packaging.
Your item needs to have the receipt or proof of purchase.

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable.
We do not return shipping costs, If you receive a refund, the cost of shipping will be deducted from your refund.
*Please note that personalised items can only be returned if the goods are faulty. All personalised items are quality inspected before dispatch*

Contact Us
If you have any questions on how to return your item to us, contact us.